Lead, Recruiter

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Talent Acquisition team has an exciting career opportunity for a full time Lead, Recruiter reporting to the Dir, Shipboard Recruiting.

This role will work onsite in Mexico City.

Position Summary: 

This role supports Private Destinations Mexico recruitment operations and talent acquisition team. The Lead will manage the recruitment activities of their respective functional areas and teams to ensure operational objectives are achieved.  The Lead develops strong partnerships with HR Operations, HRBP, and the Brand to ensure alignment in hiring needs.  

Essential Duties and Responsibilities: 

• Responsible for the overall performance of the recruiters and managing team expectations in order to exceed goals and objectives. 

• Analyzes the recruitment forecast to prepare and manage recruiter capacity and hiring velocity. 

• Manages the daily sourcing and recruitment efforts to ensure a healthy pipeline of talent is available for shipboard recruiting needs.  

• Explore and keep an eye on recruitment trends and effective practices in the market to capitalize on recruitment opportunities. 

• Oversees hiring events and manages the recruitment event calendar; ensures all travel and hiring event activities are budgeted and expensed correctly.   

• Assists with external recruiting within the assigned business unit for key leadership/management level roles. Including sourcing passive candidates using sourcing tools, Boolean searches, networking, referrals and cold calling techniques 

• Leads presentations and calls with hiring leaders to showcase recruitment progress; conducts hiring manager training as needed.  

• Ensure all recruitment policies, procedures and techniques are adhered to and recommend improvements.  

• Monitors and maintains gap pool and external factors that may impact talent supply and recruitment strategies for their respective teams 

• Leverages data to provide fact-based recommendations to improve overall recruitment performance, operational efficiency, and effectiveness 

• Coordinate with internal onboarding, scheduling and IT team to support day by day operational needs and seek process enhancement when possible. 

• Provides new recruiter and refresher training to recruitment team  

• Perform any other job-relate duties assigned by their supervisor or management. 

Qualifications:  

• Bachelor’s degree in business or human resources or related field from an accredited college or university or the international equivalent.  

• Minimum 7 years of recruitment experience 

• Minimum 2 years related business intelligence experience and/or training; or equivalent combination of education and experience 

• Minimum 2 years working experience in international hospitality and/or travel industry  

• Must be able to speak, read, and write English fluently.  

Knowledge and Skills: 

• Exercises, judgement and mentors team members to troubleshoot & resolve issues as they arise 

• Demonstrates consistent dedication to candidates, business leaders, hiring managers, recruiting team members and the broader team 

• Working knowledge of computers, Internet access, and the ability to navigate within a variety of Microsoft software packages such as Excel, Word and PowerPoint.  Knowledge of automated human resources systems preferred including JD Edwards  

• Knowledge of general concept of the shipboard organization preferred. 

• Knowledge of world geography, time differences and demographic  

• Strong Excel skills required. Ability to analyze large datasets and report relevant findings. High attention to details 

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve complex problems with a variety of variables. 

Physical Demands:  

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodation.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.  The employee may move about to the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. This position may regularly travel domestically or internationally. Visual requirements include distant, close and color vision, and ability to adjust focus 

Work Environment:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, possibly travel domestic and international, and work in shipboard functions. A high noise level is possible if visiting shipboard or offsite locations. 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.