Business Administrator

Position is based in Cyprus.

Must be able to speak, read and write in Greek and English.

Journey with us! 

Combine your career goals and sense of adventure by joining our hotel operations team.

Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. 

About Us

Royal Caribbean Group is the world’s largest cruise line. It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.

At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable.

Job Summary

The Business Administrator will be based in Cyprus, whilst supporting Europe’s first ever Royal Beach Club in Santorini.

You will assist and support the Royal Caribbean International fleet in project management, reporting, and process improvement.  Additionally, the position will produce reports used to track both ship personnel and ship overall ratings and performance throughout the year. This position is also responsible for the ongoing development, coordination and maintenance of the company’s SOPs for the Royal Caribbean brand within Hotel Operations. 

Key Responsibilities

• Creates various reports and presentations to measure progress and success and ensure consistency throughout the fleet
• Establishes and implements changes and deletions into the designated Hotel Operations SQM Manuals, ensures that the proper formats are used, and proper approvals are obtained prior to publishing updated content
• Subject Matter Expert on all key high-level initiatives and projects and acts as facilitator for review of all related Hotel Operations Policies and Procedures
• Recommends improvements and drafts proposals to operational policies and procedures within SQM or company brand standards
• Identifies and implements policies and procedures with shipboard teams
• Assists projects including, but not limited to Product Development, Diversity and Inclusion, Management Continuity, Brand Standards, Ship transition planning, Ship hand-over assignments and other ongoing management projects
• Coordinates projects creates workplans, timelines, milestone trackers, risks and issue logs
• Perform other duties as required. Employees will be required to perform any other job-related duties assigned by their supervisor or management
• Manages the SharePoint and Homeport for EMEA Hotel Operations

Qualifications / Skills

• Strong administrative experience within hotel operations
• Ability to speak, read and write in Greek and English
• Bachelor’s degree with emphasis on Business Management, Hospitality or equivalent is preferred
• Two (2+) years onboard cruise ship experience and/or shore side experience supporting ships is preferred
• Experience in project management - Must be detail orientated, and process driven
• Solid IT skills, including knowledge of Homeport, Word, Excel, PowerPoint, MS Project
• Ability to travel 20% of the time both international and domestic
• Strong communication skills and the ability to build relationships amongst various groups of individuals, across a multi-cultural departmental environment
• Possess solid planning skills and the ability to teach, council and train staff
• Excellent organizational and interpersonal skills to communicate in a multicultural environment with all levels of employees and management
• Ability to work in a fast-paced environment with multiple projects and priorities
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence and procedures manual
• Ability to effectively present information and respond to questions from groups of managers, employees, and customers

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

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