Dir, Market Sales

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Position Summary:

Reporting to the Vice President, Sales, Americas, this position has ultimate responsibility for the generation of profitable revenue growth through increasing booked and sailed guests within the Northeast region from key strategic accounts, individual retail locations and through regional corporate and incentive business to meet corporate growth goals.  Has complete responsibility for results from assigned region and management responsibility for 7 Field Sales and Key Account Managers and approximately $120M in annual revenue.  Responsible for ensuring the use of automated booking tools and eMarketing tools with all accounts.  Also responsible for development and implementation of all regional promotions, co-op advertising, and sales plan negotiations.  

Must live in Northeast territory.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Lead team of local Field Sales and Key Account Managers to grow profitable business in addition to coaching, training and providing direction to develop direct reports and ensure that revenue targets and KPI’s are met  

• Drive team to focus on selling new business as well as ensuring the use of automated selling, marketing and booking tools with all accounts, through face-to-face visits, conversations and training 

• Responsible for effectively managing assigned budget (approximately $4M) to effectively deliver on all assigned Key Performance indicators  

• Analyze data regarding which travel partners are selling which products with the highest APDs to ensure that we are channeling the appropriate energy and investment with those partners  

• Responsible for yearly contract negotiations, selling and communicating revenue/growth goals and travel agent training with regional partners 

• Works with Key Account and Field Sales Managers to develop territory account plans and marketing strategies for assigned account base   

• With the input from Miami sales & marketing departments, be an active participant in marketing decisions including advertising and promotional efforts 

• Manage regional sales activities   

• Create new regional opportunities, based on need, with revenue management partners and partner strategically with the right travel partners to execute  

• Responsible for qualifying opportunities as presented by Field Sales and Key Account Managers to ensure that every dollar, opportunity and investment of time has the maximum return on investment  

• Performs other duties as required.  This job description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position 

Qualifications, Knowledge and Skills:

• Bachelors degree from 4-year college or university required, with a Masters degree preferred  

• 10+ years experience in industry sales/marketing required    

• Previous travel industry experience preferred  

• Established success and advanced management level proficiency in the core competencies required 

• Must be able to travel and live in assigned region. 
• Critical thinker, who demonstrates drive to improve processes where appropriate. 

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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